Customer Service Specialist

Location
Gillingham , Gillingham, Dorset, England
Salary
£9.5 to £9.5/Hour
Job Reference
CSS
Job Type
Temporary
Date Posted
April 27, 2021

Customer Service Specialist
Gillingham, Dorset
Monday-Friday

8.30am-5pm
Fixed Term Contract until November 2021 
£9.50 per hour

City Centre recruitment are excited to be recruiting for a large, well established company based in the heart of Gillingham, Dorset. We are looking for a highly skilled Customer Service Specialist to join their successful, friendly team. Are you someone who strives to learn more? Do you actively seek solutions?

What you’ll be doing:

  • Respond to customer enquiries – Over the telephone and via e-mail
  • Keep the customer updated at all points in time for any supply chain issues, lead times and availability of products.
  • Preparing quotations
  • Uploading and data tracking of ERP system
  • Coordination with internal parties
  • Dealing with service complaints

Who we’re looking for:

  • Analytical and administrative skills with a high level of attention to detail
  • Minimum of 5 GCSE’s or equivalent
  • High level of English – written and spoken
  • Demonstrated ability to deal with customers
  • Ability to work to deadlines and manage multiple tasks 
  • Loves working with numbers and systems
  • Being fluent in other European languages would be beneficial but is not essential

This role would suit someone who has previous experience of working within a fast paced customer service role. You must be customer centric, with professional written and verbal communication skills and genuine desire to support your team members.

What you get in return:

  • £9.50 per hour
  • FTC – November 2021
  • Free parking on site
  • Canteen
  • Free Tea and Coffee
  • PPE Provided  
  • Working within a great, friendly team for a fantastic company

Hours of work:

Monday-Friday

8.30am-5pm

Please apply now or for more information – Call: 01935 478800 or you can email us at: yeovil@citycentrerecruitment.co.uk

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

City Centre Recruitment is an equal opportunities employer.

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